Vicibox is the easiest Vicidial Installation in my humbe opinion. All you have to do is download the vicibox preload iso and follow few instructions.
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- Quad-Core CPU 2.0Ghz
- 4GB RAM
- 160GB 7200rpm enterprise-grade SATA drive (Seagate ES, Hitachi UltraStar, WD RE4, etc)
- 8GB RAM (ECC if available)
- Two hot-swap 500GB enterprise-grade SATA or SAS drives in RAID-1
The ViciBox Server preload ISO automatically installs the operating system to a single detected hard-drive upon boot. It is adequate for installing to server with only a single hard-drive or to servers with a hardware RAID controller. It can not be used for any advanced installation options such as third-party driver selection, software RAID configuration, or for emergency troubleshooting and rescue. It is the easiest OS installation option.
Okay Lets Start..
Download ViciBox Server Preload ISO in this LINK.
Burn ISO to CD and boot from the disk
At the boot screen, select “Install ViciBox v.6.0” and press ENTER.
If the hard drive drive shown is correct drive to install to then select “Yes” and press ENTER to continue. The installer will install to the first hard-drive it finds. Make sure this is the correct hard-drive. If not, it may be necessary to disconnect all hard-drives except the intended OS drive.
Accept the Licence Agreement and Proceed with the installation.
After the installation, The default username is root and the password is vicidial
Once logged in, change the password by issuing the passwd command.
Reboot the server by issuing the reboot command and remove the installer USB or CD/DVD that was used.
Login as root with your new password and edit the Network Settings by issuing the yast lan command.
Once you are done with your network settings, verify the settings by issuing ifconfig command and try to ping google.com
Once you are done with your Network Settings, Update the OpenSuSE by issuing the zypper up -ycommand.
Once the update is done, Reboot the server by issuing the reboot command.
Login as root and configure the Time Zone by issuing the yast timezone command.
Now its time for Vicidial Installation by issuing vicibox-express command.
Once the installation is done, Reboot the server and you’re done with the Vicidial installation.
From a web browser on a workstation, type in the IP Address of your server.
The default administrative user is ‘6666‘ and password ‘1234‘. Please refer to the ViciDial Manual for information on initially logging in and configuring ViciDial from the web interface.
The Agents and Managers Manual can be found in this LINK.
and if you needed a more detailed steps on the installation, you can find the official documentation of ViciBox in this LINK.
Take note that Vicibox can only handle up to 15 users. Cluster installation is needed if you plan to run it in more than 15 users.
I hope I was able to help you to perform the easy installation guide with the screenshot provided above.
How To Install Vicidial On Windows Server
VicidialNOW is a CentOS-based Linux distribution with a fully-automated process of installing Vicidial.VicidialNOW is a CentOS-based Linux distribution with a fully-automated process of installing Vicidial, an open source call centre suite.
We got tired of hearing complaints from our clients about their horror stories regarding consultants who cant really deliver. VicidialNOW was created to give out the best services to our Call Center Clients. We are the one of the best in our field in terms of Call Center Technology Setup and Management. In fact we created a distro (a geek term for a new Linux distribution) that helps you install the Open Source Contact Center Suite called VICIDIAL without the advance super knowledge of Linux, Asterisk and a whole lot more. That's why we are so different than your average consultant!
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